Shipping Policy
📦 Shipping Policy
Thank you for shopping with [Your Brand Name]. We’re committed to delivering your order accurately, in good condition, and always on time.
🕒 Order Processing Time
All orders are processed within 1–4 business days (excluding weekends and holidays).
Orders placed after 12 PM [your time zone] will be processed the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
🚚 Shipping Methods & Delivery Times
We offer reliable shipping via [USPS / UPS / FedEx / etc.].
| Shipping Option | Estimated Delivery Time |
|---|---|
| Standard (U.S.) | 3–7 business days |
| Expedited (U.S.) | 2–3 business days |
| International | 7–21 business days |
⚠️ Delivery times are estimates and may vary due to factors outside our control (e.g., weather delays, customs).
🌎 International Shipping
We ship to most countries worldwide.
International customers are responsible for any customs duties, taxes, or import fees.
📬 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number.
Please allow up to 48 hours for the tracking link to update.
📦 Lost or Stolen Packages
We are not responsible for lost, stolen, or delayed packages marked as “Delivered” by the carrier.
If your package shows as delivered but you haven’t received it:
Check with neighbors or household members
Contact the local post office or carrier
Allow 24–48 hours after the marked delivery time
You are responsible for providing the correct shipping address at checkout.
📩 Shipping Issues & Support
If you encounter any issues, please contact us at contact@touchofdivine.com within 7 days of the expected delivery date. We'll do our best to assist you.